Web 2.0

Social Media Survey

Welcome to the Web 2.0 Social Media Survey

This survey explores your perceptions of using the Social Media services (e.g. Facebook and Twitter) of a particular company

The survey will ask you to choose a Social Media service operated by a company that you have used recently
and respond to questions regarding that service.

Most questions require you to indicate a number on a seven-point scale as illustrated below.
For these questions, please choose a number that best indicates the degree to which you disagree or agree with that question or statement.

Extremely Disagree

Strongly Disagree

Slightly Disagree

Neutral

Slightly Agree

Strongly Agree

Extremely Agree

1

2

3

4

5

6

7

Participation in the survey is voluntary.  You are not required to reveal your identity.
All data provided will be kept confidential and will not be shared with any third-party organisation.

Please answer all questions.

Thank you for your participation